Workshop Controller – JLR Ashford

An opportunity has arisen for a Workshop Controller to join our team at our JLR recovery centre based in Ashford. This role reports directly to the Service Manager and will play a key role in supporting our service operations.

Working hours are Monday to Friday 7.30am to 5.30pm. 1 in 4 Saturdays on a rota.

You will be responsible for:

· Allocating technicians work in priority order with clear instruction

· Diligent planning of resources and workload

· Organising vehicle movement to and from the workshop

· Communicating progress with front of house

· Timing up visual health checks

· Problem solving and overcoming objectives

· Working as part of a team to drive productivity and improve client experience

· Providing accurate and efficient administration

· Ensuring a high level of workshop cleanliness and colleague safety

· Encouraging and guiding technicians to deliver an outstanding performance

We are seeking an outstanding candidate with technical expertise and previous experience as a workshop controller. The ideal applicant will be highly professional, well organised and meticulous in their attention to detail. You will be expected to use your initiative and maintain focus when working independently, while also contributing positively and collaboratively as part of a dynamic team. Exceptional communication skills and interpersonal skills are essential, along with a proactive, efficient approach to completing tasks. A full, clean UK driving license and proven ability to drive safely and competently are required.

Company Benefits:

· 32 days annual holiday (includes 8 bank holiday days)

· Welcome pack & company induction.

· Tailored training package

· Discounted servicing & parts across the Group

· Staff social events

· Barretts Summer Ball

· Paperless environment, including electronic job cards and resources.

About Barretts:

In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal, and first-class customer service across Kent.

Barretts has evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas.

We pride ourselves on client service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership. We are passionate about making the vehicle buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly. Barretts combine traditional values of the past, with the vehicles of today.

If you are looking to join a welcoming, high performing team please send your CV with a covering letter to; jason.kirk@barrettsgroup.com

Closing date for applications 23rd March 2026