Vacancy: Service Manager

At Barretts Jaguar Land Rover, Ashford

A fantastic and rare opportunity has arisen for the role of Service Manager at our dual-branded Jaguar Land Rover dealership at Barretts Ashford.

Jaguar Land Rover is one of the most sought-after franchises in the country, with new and innovative models being added to both brands.Sales volumes continue to grow and demands on Aftersales continue to increase.Barretts are a family-run business trading since 1902 and with our forthcoming Jaguar Land Rover Arch Concept site, this is a truly great time to join Barretts.

To be considered for this role you must have a proven track record in Service and ideally within the Jaguar Land Rover network, although this is not essential.You must be able to demonstrate strong leadership skills, remain calm in sometimes demanding situations, and work closely with the Parts and Sales teams to ensure deadlines are reached.

You will be responsible for a team of 30 and will be required to deliver targets and manage budgets.Workshop lead times need to be closely monitored, with workshop efficiency as a key driver analysis, and trends need to be continually checked and fed back to your teams.

A “Customer First” policy is embraced within our business and Jaguar Land Rover measure all retailers on Customer First CLP.Historically we have enjoyed awards from both Jaguar and Land Rover and you will need to continue this trend with a focus on delivering exceptional levels of Customer Service.Above all else you must have a desire to succeed, inspire and lead your team to be the best.

If you believe that you have the qualities to deliver, we’d love to hear from you.This vital role is key to the success of the Service Department and as such the successful candidate will receive a substantial package and rewards.

To apply for this position, please send your curriculum vitae with a covering letter to:

Closing date for applications: Wednesday 25th July 2018

Ref: Service Manager (JLR)

Working Hours Full-Time
Location Ashford
Closing Date 25/07/2018
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