Business Development Manager

Barretts Parts HubFull Time / St Nicholas at Wade

About the Role

We are looking for a motivated and customer-focused Parts Business Development Manager to join our busy Barretts Parts Hub team. This role is focused on building strong trade parts sales relationships, supporting customers with their parts requirements and delivering an outstanding customer experience in line with manufacturer standards and Barretts policies.

Working with trade customers in person and over the telephone, you will take the time to understand their requirements, identify the correct parts, explain the benefits of genuine manufacturer parts and ensure each customer receives a clear, professional and efficient service.

You will also play an important part in developing trade sales opportunities, promoting current offers, processing orders accurately and working closely with colleagues across the Hub to support a high-performing and customer-focused parts operation.

What We’re Looking For

The ideal candidate will be confident, commercially aware and able to build rapport with trade customers quickly. You should be comfortable handling customer enquiries, managing objections, identifying linked parts or additional sales opportunities, and working accurately within pricing, discounting and process guidelines.

You will need a proactive approach, strong attention to detail and the ability to complete administration promptly and accurately, including updating customer records and processing invoices. A good understanding of parts systems, returns procedures and customer service standards would be advantageous.

Essential Skills Required

• Previous experience in trade parts sales, telesales or a parts advisor role is highly desirable.
• Experience within a main dealer, manufacturer parts operation or motor factor environment would be advantageous.
• Awareness and understanding of manufacturer trade parts programmes.
• Strong communication skills, a professional telephone manner and the ability to build lasting relationships with trade customers.
• Accuracy, attention to detail and the ability to work efficiently in a busy, target-focused environment.
• Commercial awareness, with the ability to identify opportunities to promote genuine parts, linked components and current offers.

Hours & Application Details

This is a full-time position, working Monday to Friday, 8:00am – 5:30pm. To apply, please send your CV and a covering letter to: samantha.stanton@barrettsgroup.com

Closing Date: 30th September 2026

Company Benefits

• 32 days annual holiday (includes 8 bank holiday days) – pro-rata for part time staff.
• Bonus scheme
• Welcome pack & company induction
• Uniform provided
• Discounted servicing & parts across the Group
• Company Pension
• Cycle to work scheme
• Annual staff social events
• Barretts Summer Ball (held every 2 years)

About Barretts:

In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal and first-class customer service across Kent.

Barretts has evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas.

We pride ourselves on customer service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership. We are passionate about making the car buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly. Barretts combine traditional values of the past, with the cars of today.