Weekend Receptionist - Barretts BMW Ashford

We are looking to recruit a Weekend receptionist to join our busy BMW retailer here in Ashford. The hours are every Saturday 8am – 5pm.

You will be responsible for welcoming both service and sales customers in a professional and friendly manner, operating the busy switchboard and undertaking general administration duties in line with the company and manufacturer guidelines.

The successful candidate will be confident, smart and efficient with strong customer service skills and an excellent telephone manner. Ideally you will already have experience of working in a busy front of house environment with a knowledge of switchboard systems. Due to the nature of this role you will need to be computer literate and you will need to be highly competent on Microsoft Office.

If you enjoy meeting people and have a commitment to delivering the highest levels of customer service, then we want to hear from you.

Responsibilities include:

•Handling telephone inquiries with professionalism establishing the customer’s needs to ensure they are directed to the correct department/team member the first time.

•Accurately inputting enquiries on to our database.

•Providing refreshments where necessary and introduce the customer to the department or member of staff

•To maintain the reception area in a clean and tidy manner at all times.

Company Benefits:

• 32 days annual holiday Pro Rata (includes 8 bank holiday days)
• Welcome pack & company induction.
• Discounted servicing & parts across the Group
• Annual staff social events
• Barretts Summer Ball (held every 2 years)
• State of art working environment
• Paperless environment, including electronic clocking, write ups and resources.

About Barretts:

In 2022, Barretts celebrated its 120th anniversary, as a family-owned & operated business. Barretts is one of the few family businesses to have held the Jaguar and Land Rover franchises since their inception, providing a unique, personal, and first-class customer service across Kent. We pride ourselves on customer service, and with over 100 years of experience, we know the level of service customers expect to receive from a trusted family dealership.Barretts combine traditional values of the past, with the cars of today.

To apply, please submit your CV and a cover letter to Rebecca Short rebecca.short@barrettsgroup.com detailing your relevant experience and why you would be a great fit for this position.

Closing date for applications: Thursday 12^th September 2024, however, once we have sufficient applicants, we withhold the right to close job vacancies early.