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FREE ACCIDENT RECOVERY SERVICE

A COMPLIMENTARY SERVICE FROM BMW.

AT BARRETTS ASHFORD AND CANTERBURY, KENT.

If you are ever involved in an accident with your BMW and you’re unable to drive on, simply call free on 0344 355 0284 and the free BMW Accident Recovery Service will be on hand to transport you to your nearest BMW Approved Bodyshop. What's more, this is a free service, it won’t cost you a thing, regardless of whether the accident was your fault or not.

This is a service that BMW provide free to all BMW owners regardless of age or mileage.


If you have already had an accident and you're not sure what to do next, we can help you to start the process of your insurance claim.

Please call 0344 355 0284 and our dedicated team will speak to your insurance company directly and deal with the claim in its entirety.


MORE SUPPORT. LESS STRESS.

Should an accident happen, the last thing you need is the added strain of arranging repairs and dealing with your insurer. This is where BMW Accident Support comes in: a complimentary service available to all BMW drivers, no matter the age or how you purchased your vehicle.Just give our dedicated team a call straight after the incident, when it’s safe to do so, and we will help you to contact your insurer. We’ll arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. You can trust us to soon get your BMW back to its best. Access anytime through the My BMW app.

Download the My BMW App*.


Download on iPhoneDownload Android App


*The My BMW App is compatible with all BMW vehicles from the 2014 model year onwards in conjunction with the option ConnectedDrive Services and a compatible smartphone. The availability and functions of the My BMW App may vary depending on the country.

BMW Free Accident Recovery Service available at Barretts Ashford and Canterbury, Kent.

Terms and Conditions


BMW Accident Recovery Service has been designed to provide assistance in the event of your vehicle being involved in an accident.
This service applies to all BMW owners, irrespective of the age of the vehicle.


As part of the service we will:

  • Recover your vehicle to the nearest BMW Approved Repairer which is closest to the scene of the incident (or to the nearest BMW Approved Repairer to your home address).
  • If the assistance falls outside of normal business hours then the vehicle will be taken to a safe place of storage and delivered to the BMW Approved Repairer the following working day.
  • BMW (UK) Limited will take responsibility for the vehicle during the recovery process, however, once the vehicle has been signed for and is in the care of the BMW Approved Repairer, that entity will become responsible for the vehicle and the repair thereafter.


As with any service of this nature, there are exclusions:

  • No cover is provided outside of mainland UK.
  • No recovery to a location outside of the BMW Approved Repairer network.
  • No other benefits apply, however, if your vehicle currently benefits from BMW Emergency Service, then normal benefits will apply.
  • Any loss of profit, goodwill or contracts, and any indirect, economic and/or consequential losses arising directly or indirectly from the incident.
  • This offer does not apply if the incident has arisen as a result of your participation in a criminal act or offence.
  • This offer does not apply as a result of your being under the influence of intoxicating liquor, solvent abuse or drugs.


By using this service you agree to the terms and conditions of this offer and agree to the use of your personal details within the BMW Group, authorised agents and the BMW Approved Repairer network for purposes of the repair of your vehicle.