With you 24 hours a day, 365 days a year. BMW Teleservices is a collection of intuitive technology features standard across the BMW range that make your life as a BMW owner easy, from remembering to book a due service, to monitoring the health of your battery and even providing technical support if needed when you’re out on the road.

If you're not already, choose Barretts Canterbury or Ashford to be your preferred service partner and we'll contact you to book your next required appointment, so you don't have to. With the earliest appointments, and parts ordered in advance of your visit, we're able to prepare our workshop so that you're back on the road again in no time at all.

Simply download and complete the form below and post it to us or drop it in on your next visit.



As soon as a service is needed, your BMW's service-related data will be transmitted to your preferred BMW Centre via Automatic Teleservice Call. Your BMW Centre will retrieve this data, analyse it and contact you to arrange a service or maintenance appointment. This means your BMW Centre will be better prepared for your visit by pre-ordering any parts that may be required.

Your benefits:
  • You are free to concentrate on the more important things in life. We’ll do the remembering for you.
  • Optimum preparations mean that forthcoming work can be carried out more effectively and you can avoid spending long periods without your BMW.

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If the charge level of your BMW’s battery drops below a critical level, the BMW Teleservice Battery Guard will become active. If the reason for activation can be attributed to a technical fault, your BMW Centre will be notified immediately and will contact you to arrange an appointment.

Your benefits:

  • Stay in the driving seat. Battery problems are detected faster - and resolved faster.
  • You can avoid unnecessary disruptions and benefit from greater security.
  • If your BMW needs to be seen, your preferred BMW Centre can prepare more effectively for your visit.

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BMW Teleservices available at Barretts Ashford and Canterbury, Kent.


If an airbag is deployed, Intelligent Emergency Call automatically contacts the BMW Call Centre via an accident-proof telephone unit permanently installed in your vehicle – independently of your own mobile phone, both at home and abroad. Specially trained personnel will then establish contact with you, inform the emergency services and give you support by telephone – in your native language if possible.

To enable rescue services to promptly prepare the required care for those involved in the accident, the precise position of the vehicle, plus other data relevant for the rescue services, such as risk of injury, number of passengers, model and colour of the vehicle is all sent from the vehicle automatically. The emergency call can also be triggered manually, using the in-cabin SOS button, if you need to summon assistance for other road users.

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Barretts BMW Ashford | 01233 500555

Barretts BMW Canterbury | 01227 828888