BENEFITS OF BMW SERVICE WITH PROACTIVE CARE.

You’ll receive proactive, individual support should a fault be detected, when your service is due, if you break down or have an accident. We offer the best solution for you and your BMW. #StayAhead and enjoy the benefits of BMW Service with Proactive Care.

WHAT YOU NEED.

  1. Your checklist for Proactive Care services:
  2. Active BMW ConnectedDrive account for your BMW
  3. A vehicle assigned to your BMW ID, either in the My BMW app or on the My BMW portal
  4. Your personal data registered under your BMW ID, with your current phone number, email address, and preferred BMW Service Partner

To enable us to contact you, please consent to the Privacy Policy in the vehicle and communication from your BMW Service Partner or BMW AG. To make contact even easier, simply enable push notifications in the My BMW app.

Barretts BMW | Proactive Care

HOW IT WORKS.

Sensors in the vehicle detect service requirements or possible faults at an early stage and transmit them to BMW. We will then proactively contact you via the My BMW app, directly in the vehicle or via email. In urgent cases, you will receive a phone call.

OPTIMUM SUPPORT EVERY DAY.

Very busy people might occasionally forget their routine service. We will remind you! If a brake service is due, you'll receive a notification from us, so that you can arrange a service at your convenience. If you break down or are in an accident, you'll get fast, expert support from our BMW Roadside Assistance team

Barretts BMW | Proactive Care

Status

So, you’ve handed your vehicle over to the workshop? We’ll keep you updated on the progress of the service and the resulting cost.

Drop-off or pick-up.

No time to drop off or pick up your vehicle? We’ll take care of it – we’l pick it up from your home if you wish, and return it after servicing.

*subject to availability. Participating retailers only

MY BMW APP.

It's easy to get started in the world of BMW Service with Proactive Care. The My BMW app informs you when a service is due, the likely cost, and the progress of the service. Whether you want to check the status of the brake fluid or arrange a repair appointment online: the My BMW app is the digital link to your BMW and our services.

Go to iOS App Store

Go to Google Play Store



Barretts BMW | BMW App

CONTACT US

Barretts BMW Ashford | 01233 500555

Barretts BMW Canterbury | 01227 828888